Colinsburgh Galloway Library Trust (CGLT): Privacy Policy

CGLT fully respects your right to privacy when using our services. Here you will find details of our privacy practices and what we will do to maintain your right to privacy. It is our policy to collect information on members’ use of CGLT resources and services such as borrowing books and DVD’s.

What information do we collect about you?

  • When you join the library, you complete a membership form and provide us with your name, email address, home address, telephone number, age and interests.

  • We collect information about you to help us provide a useful service and allow you to borrow books, DVD’s, audio books, CDs and plan events.

  • We also seek your permission to provide you information about your membership and CGLT activities.

We only collect information on the clear understanding that you consent to it being processed for the purpose of delivering our services.

How will we use the information we collect?

We process your information for the purpose of providing our library service. We collect your data to send you general information which is relevant to your membership, for example; membership newsletter, overdue book notifications and event information.

We also collate anonymised reports of book borrowing to determine trends of interest. This supports our service delivery and operations, such as; stock rotation, removal of and purchasing of books.

We do not disclose any data or information to a third party unless required to do so by law.

How do we look after your information?

The information we collect about you is stored on a secure web based electronic library database (Libib).

The principles of the General Data Protection Regulation (GDPR) require us to make sure your data is accurate, kept up-to-date and that we keep it for no longer than is necessary.

  • To meet these requirements Colinsburgh Library retain inactive memberships for no more than 2 years, at which point we will delete the membership. Colinsburgh Library can update and delete your membership at any time upon request.

Your rights

Under the General Data Protection Regulation (effective from 25 May 2018), there are a number of new rights relating to Data Protection:

You have the following rights:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision making and profiling

You can find more information about these rights on the Information Commissioner’s website

Access to your information, changes, and complaints

To request a copy of the information that we hold about you, correct any information that is inaccurate, unsubscribe from our services or withdraw your consent, you can contact us by:


Write to us: The Secretary, Colinsburgh Galloway Library, Main Street, Colinsburgh

Should you wish to make a complaint about Colinsburgh Galloway Library collection or use of data, the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals is the Information Commissioner’s Office.

Updated: 23/05/2018